Set up Outlook on my phone
Use the Outlook app, not the phone’s built-in mail app — better security, better notifications.
- Install Microsoft Outlook from the App Store / Play Store.
- Open it — tap “Add account”.
- Enter your work email ([email protected] style).
- Tap Sign in. Enter your password.
- Approve the MFA on your phone (or the Authenticator app on it).
- If it asks to register the device with your organisation, accept — this is what lets you access email and is required by Conditional Access.
- Set up notifications: tap your initials (top-left) → gear icon → Notifications.
Still stuck after those?
You’ve done the right thing by trying. Send whedo.it a quick note — what you tried, what you saw — and a senior pair of eyes will be on it the same business day.