McCallum Surveys, Premium Surveys and Precise Surveys — same trusted email-and-remote-support relationship across all three fleets.
Three of Western Australia's working surveying practices — McCallum Surveys (Balcatta), Premium Surveys (Applecross) and Precise Surveys (Balcatta) — sit on the same trusted email-and-remote-support relationship with whedo.it. Different firms, different specialities, the same quiet IT spine underneath.
McCallum Surveys, led by Paul, is one of WA's larger engineering-survey teams, with major-project credentials including the Mitchell Freeway Extension, the Denmark Albany Pipeline, and the Western Power South-Metro Depot. They run aerial, engineering, land-development, laser-scanning, mining and UAV LiDAR work for tier-one contractors including ADCO, Acciona, Georgiou and BOS Civil. Premium Surveys, founded in 2021 by Director Gary and based in Applecross, focuses on mining and civil infrastructure — earthworks, concrete, SMP, drone and laser scanning across sites such as Binduli, Mt Ida and West Musgrave gold mines and the Tanami Road Upgrade in the NT. Precise Surveys, founded by director Chris, using Terrestrial Laser scanners which are becoming increasingly popular for their many benefits and use cases when applied to the construction and engineering industry.
What all three firms wanted from IT is the same thing every working professional services firm wants: email that works, devices that don't drop dead in the middle of a job, and a senior engineer on the other end of a phone or a remote session within minutes — not a help-desk script. That is the brief whedo.it has delivered against, consistently, for the length of every engagement.
The architecture is purpose-fit for the brief: Microsoft 365 email and identity at the centre, fleet-wide remote support through Remote Assist for sub-five-minute response on the desktop, and a managed cadence around the workstation fleets — updates, security baselines, account hygiene. Acronis Cyber Protect is in scope where backup falls under the engagement. When something breaks, the same senior engineer is on the call — not a tier-one queue. When the firms have asked for a quote on something heavier — a larger AVD cutover, a security uplift, a hardware refresh — the conversation has been with someone who already knows their environment.
The three firms exemplify what whedo.it's book looks like at the working end: long-tenure, no drama, an MSP kept on retainer, and a fleet of working professionals who don't have to think about IT during a billable day. References available to qualified prospects on request from any of the three principals.
Three Perth surveying firms, one trusted email-and-remote-support relationship — the kind of quietly competent practitioner relationship that doesn't make the brochure but defines the working day.McCallum Surveys · Premium Surveys · Precise Surveys · clients of whedo.it
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No deck, no pitch — walk your environment with a senior Australian practitioner. Confidential by default.
I built this business because I wanted to do Managed services properly — for a small number of clients, at a senior level, with the same person on the end of the phone every time. The work is too important and the stakes are too high for anything less.
Behind the formal qualifications: a Cyber Security degree from the University of the Sunshine Coast, currently working on my Master’s, plus a continuous stack of Microsoft, Acronis and Nerdio certifications — the ones that have to be renewed because the threats don’t stay still.
Behind the certifications: thirty years of doing the work. I cut my teeth in consulting, then went to Cisco on the team building the original iPhone — Cisco’s VoIP handset, the trademark Apple later acquired in the 2007 settlement. At TPG in 1999 I sold frame-relay networks when frame-relay was the cutting edge of business connectivity. I built and sold a Sydney-based MSP called Online IT before relocating to Perth.
Three decades of watching what’s actually changed and what hasn’t. The technology has changed almost beyond recognition. The principles haven’t. Identity first. Backup that has actually been tested. A senior practitioner who knows your environment. Calm in an incident. Honest answers when the answer is “no.”
That’s whedo.it. That’s the brief. That’s why long-tenure clients don’t leave.
— Warren Ephron, Director