Hosted PBX, business VoIP, Yealink handsets, NBN fibre — under one Australian roof.
whedo.it is a proud Localcom Technology Partner. Through that reseller agreement, whedo.it delivers business-grade voice and connectivity to its book — hosted PBX, SIP trunks, mobile services, NBN fibre, and the Yealink hardware that sits on the desk. Same platform Rose-Hip Vital uses for its distributed team; and the same platform a WA NFP early-childhood education provider runs across all 26 regional early-learning sites — client name available on request. Australian-owned, Australian-supported, billed monthly.
whedo.it carries them because they get the things that matter for an MSP-delivered phone system: real Australian support, fully featured Hosted PBX, transparent reseller billing, integrated NBN fibre, and a hardware catalogue (Yealink) that just works. The same platform sits behind multi-site early-learning centres in regional WA and Perth-based health businesses — whedo.it has seen what scales.
A full PBX delivered as a service. Auto-attendants, hunt groups, call queues, voicemail-to-email, call recording, time-of-day routing, call reporting. Adds and changes are a phone call to Warren, not a vendor support ticket. Scales from one mailbox to a multi-site deployment without an architecture rebuild — the same WA NFP client runs the same platform across twenty-six regional centres.
Inbound and outbound calling over your existing internet, billed by minute or capped per seat. Number porting from your current carrier — landline, mobile, 13/1300/1800 inbound — handled end-to-end by whedo.it. Australian DIDs in any region. International calling at wholesale rates. Disaster-routing built in so a downed office reroutes to mobile in seconds.
Whedo.it ships the Yealink hardware pre-configured, pre-provisioned, and labelled. Plug it into the network, it registers, it rings. Range covers the T31G / T33G entry handsets, the T54W / T57W mid-tier for executive desks, the W73P DECT cordless for warehouse and roaming staff, and the CP965 / MeetingBar A20 for conference rooms. Replacement and warranty handled by whedo.it, not by a vendor 1300 number in another country.
Same number on the desk, the laptop, the phone. Localcom’s softphone runs on Windows, macOS, iOS and Android — one extension, three places it rings. Mobile services (4G / 5G SIMs) are available on the same monthly bill if you want voice and mobile data under one provider.
Business NBN, enterprise ethernet, fixed wireless — quoted alongside the voice services so a new office launch is one phone call, one quote, one install date. SLA-backed connections where the brief calls for it. Static IPs included on business plans. The same Localcom service-qualification engine that sits underneath gives a real-time serviceability check for every new address.
Localcom’s platform extends into a full Contact Centre product (queues, IVR, agent reporting, call-back) and a Unified Communications layer (presence, chat, video, screen-share). These are available the day you outgrow Hosted PBX — no migration weekend, just an entitlement change on the same tenant. whedo.it scopes when it makes sense; until then, hosted PBX does the job for sub-100-seat businesses without surprise.
Reseller pricing through the whedo.it Localcom Technology Partner agreement. One Australian bill. Per-extension pricing for PBX seats; per-service pricing for connectivity.
Indicative pricing. Final quote based on seat count, hardware mix, and connectivity choice. Same-day quote for most enquiries.
Drop Support a line how many seats, which sites, what you want ported. Firm reseller-priced quote within a business day, hardware list bundled. No fuss.
A Support Representative will get in touch.
A Support Representative will be in touch the same business day.
No deck, no pitch — walk your environment with a senior Australian practitioner. Confidential by default.
I built this business because I wanted to do Managed services properly — for a small number of clients, at a senior level, with the same person on the end of the phone every time. The work is too important and the stakes are too high for anything less.
Behind the formal qualifications: a Cyber Security degree from the University of the Sunshine Coast, currently working on my Master’s, plus a continuous stack of Microsoft, Acronis and Nerdio certifications — the ones that have to be renewed because the threats don’t stay still.
Behind the certifications: thirty years of doing the work. I cut my teeth in consulting, then went to Cisco on the team building the original iPhone — Cisco’s VoIP handset, the trademark Apple later acquired in the 2007 settlement. At TPG in 1999 I sold frame-relay networks when frame-relay was the cutting edge of business connectivity. I built and sold a Sydney-based MSP called Online IT before relocating to Perth.
Three decades of watching what’s actually changed and what hasn’t. The technology has changed almost beyond recognition. The principles haven’t. Identity first. Backup that has actually been tested. A senior practitioner who knows your environment. Calm in an incident. Honest answers when the answer is “no.”
That’s whedo.it. That’s the brief. That’s why long-tenure clients don’t leave.
— Warren Ephron, Director