The common questions clients ask before, during, and after deployment. No marketing fluff; the answers we'd give on a scoping call.
Acronis Cyber Protect Cloud is the backup, anti-ransomware, and Managed Detection & Response platform whedo.it deploys across every managed-service client. Most of the questions below come up the first time a prospect realises modern ransomware actively targets backup repositories — and the second time when they ask whether immutable storage really lives up to its name. The short answer is yes; the long answers are below. If something here doesn't quite fit your environment, send a note and we'll scope it to what you actually run.
Each product line has its own detail page with pricing and the architecture overview, plus a dedicated FAQ. Same brand voice, same operating cadence across all of them.
If you've got a Acronis Cyber Protect-specific question that isn't covered above, send a note. Replies typically within the hour, business hours, Perth time. No pitch attached.
A Support Representative will get in touch.
A Support Representative will be in touch the same business day.
No deck, no pitch — walk your environment with a senior Australian practitioner. Confidential by default.
I built this business because I wanted to do Managed services properly — for a small number of clients, at a senior level, with the same person on the end of the phone every time. The work is too important and the stakes are too high for anything less.
Behind the formal qualifications: a Cyber Security degree from the University of the Sunshine Coast, currently working on my Master’s, plus a continuous stack of Microsoft, Acronis and Nerdio certifications — the ones that have to be renewed because the threats don’t stay still.
Behind the certifications: thirty years of doing the work. I cut my teeth in consulting, then went to Cisco on the team building the original iPhone — Cisco’s VoIP handset, the trademark Apple later acquired in the 2007 settlement. At TPG in 1999 I sold frame-relay networks when frame-relay was the cutting edge of business connectivity. I built and sold a Sydney-based MSP called Online IT before relocating to Perth.
Three decades of watching what’s actually changed and what hasn’t. The technology has changed almost beyond recognition. The principles haven’t. Identity first. Backup that has actually been tested. A senior practitioner who knows your environment. Calm in an incident. Honest answers when the answer is “no.”
That’s whedo.it. That’s the brief. That’s why long-tenure clients don’t leave.
— Warren Ephron, Director